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What You Should Do During Showings…
Someone has just called
to show the house and now all the hard work you
have done to make it look good is about to pay
off. You just need a few last minute touches.
Clean Air
Keep air fresheners in closets, bathrooms and
kitchen. Be especially careful to keep kitchen
odors fresh. Baking fresh bread or pie can have
a lasting, inviting effect.
Television and Radio Off
The television and radio should be turned off.
Let the agent and the buyer talk, free of
disturbances.
Fireplace
During the right time of year, a cozy fire may
be just the right touch that does the trick.
Air Conditioning
If the weather is warm and sultry, have your air
conditioning operating.
The Entryway
It is the first and last impression that your
buyers will have of your home. Make it a good
one.
Check it regularly for sharpness.
When the agent arrives with the prospects, have
the drapes and window shades open to let in as
much daylight as possible. If it happens to be
night, be sure that all of your outdoor lights
are on, especially landscape and pool lights, if
you have them.
Open all doors between rooms to give an inviting
feeling. Turn on all of the lights, including
the lamps.
Pick up any newspapers or magazines that may be
lying around. See that the counters are free of
unnecessary items and that any dirty dishes are
put in the dishwasher. Take out the trash, if
needed.
If you have pets, get them out of the way. Not
everyone may share your love for animals. Some
people may be allergic to them or frightened by
them.
The beds should be made and clothes picked up.
Bathrooms should be clean, the toilet lid down.
When you leave the house in the morning or
during the day, please leave it as if you know
it is going to be shown. It might even mean you
have to get up a little earlier in order to take
care of these important items. You never know
when the right person is going to look at it, so
you must always be ready for them.
Everything is going to be fine. The agent has
called in advance and you have made your last
minute preparations as indicated in “Preparing
Your Home For Showing.”
Relax There is nothing more to do. Pick up a
magazine while you are waiting. Try to be
understanding. The agent may have several home
showings scheduled and he or she may be a bit
early or late. It is very difficult to be
perfectly precise.
The Dog Keep Fido away. Pet lovers will be
distracted by your fun pet. For those who do not
have pets, it may be bothersome.
Children Should Be Seen and Not Heard This is a
new experience for the kids. Naturally, they are
excited, but they will disturb the professional
flow of the showing. Ask them to remain away
from the agent and buyers, to go outside or to
watch TV.
Ding-Dong Answer the door as you would for any
welcome guest. The agent will take care of the
introductions. If there is a situation that
needs mentioning, perhaps a sick child in the
second bedroom, do so now. You may invite the
agent to begin showing the home and then you may
excuse yourself.
Low Profile Discreetly remain away from the
buyers. As helpful as you wish to be, your
presence will be intimidating. They need to be
able to discuss the home freely with one
another. The agent needs to learn from the
buyers and how they are responding to your home.
Your presence can limit that free communication.
What Should You Do? Read a magazine, take a walk
outside, and continue with a chore. Pick a room
and settle down. When they stop to preview that
room, you may leave, but it is not really
necessary. After all, they don’t want to feel
that they are chasing you around the house. If
there is a room that you should try not to be
in, it would be the kitchen, since buyers
generally spend more time there as they evaluate
appliances, counter space, cabinets, etc.
Conversing With The Buyers If you are asked a
question about the neighborhood, schools, etc.,
by all means answer pleasantly. However, avoid
becoming engaged in a conversation. Questions
regarding terms of sale should be referred to
the agent. If the agent is a cooperating broker
and does not have the answers, advise him or her
that I, your Sales Associate, will contact him.
Inclusions: The listing sheet should clearly
identify items that are included and excluded in
the offered property. Don’t initiate
conversations about other personal property that
you may be interested in negotiating. It rarely
is a deal clincher, may be distracting, and
besides, there will be time to discuss this at
the offer presentation time.
Let The Pro Work As much as you love your home,
don’t be tempted into doing the agent’s job. He
or she has been working with the buyers and
should know what is important to them. Whether
the agent mentions your new refrigerator now, or
after they leave, is up to him or her.
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